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Understanding printer messages
121
22 PARALLEL I/O
BUFFER OVERFLOW
alternates with
PRESS GO TO
CONTINUE
Too much data was sent to the parallel port.
Check for a loose cable connection and be sure to use a high-quality
cable (see “Ordering information” on page 22). (Some non-HP
parallel cables might be missing pin connections or might otherwise
not conform to the IEEE-1284 specification.)
This error can occur if the driver you are using is not IEEE-1284
compliant. For best results, use an HP driver that came with the printer
(see “Printer drivers” on page 35).
Press G
O
to clear the error message. (Data will be lost.)
40 EIO [x] BAD
TRANSMISSION
alternates with
PRESS GO TO
CONTINUE
The connection has been broken between the printer and the EIO
card in the specified slot. (Data loss might occur in this situation.)
Press G
O
to clear the error message and continue printing.
41.3 UNEXPECTED
PAPER SIZE
alternates with
EXPECTED
[TYPE] [SIZE]
The printer detected a paper size different than what it was expecting.
This is typically caused if two or more sheets stick together in the
printer or if the paper tray is not properly adjusted.
Reload the tray with the correct paper size.
Ensure that paper in the tray is loaded under the front and back tabs.
If you are printing from tray 1, verify that the correct paper size is
selected in the control panel (see “Paper Handling Menu” on
page 210).
If you are printing from tray 2, 3, or 4, verify that the three paper size
adjustments on the paper tray have been made correctly (see the
description of adjustments in “Loading trays 2, 3, and 4” on page 47).
After performing the actions above, press G
O
. The page containing
the error will automatically be reprinted if jam recovery is enabled.
(Or, you might want to press C
ANCEL
J
OB
to clear the job from the
printer’s memory.)
41.x
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
A temporary printing error occurred.
Press G
O
. The page containing the error will automatically be
reprinted if jam recovery is enabled.
If the error does not clear, turn the printer off, then turn the printer on.
49.xx
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
A temporary printing error occurred.
Press G
O
. The page containing the error will automatically be
reprinted if jam recovery is enabled.
If the error does not clear, turn the printer off, then turn the printer on.
Printer messages (continued)
Message Explanation or recommended action