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142 Chapter 4 - Problem solving
EN
5
Does the printer select the proper trays,
output locations, and paper handling
accessories?
YES ➜
For other problems,
check the Contents,
the Index, or the
printer software help.
NO
The printer pulls paper from the
wrong tray.
An optional accessory is not
working properly.
A message other than
READY
is displayed.
• See “Customizing what tray is
used for printing” on page 68.
• Make sure paper trays are
correctly configured for paper
size and type (see “Loading
trays 2, 3, and 4” on page 47).
Print a configuration page to see
current tray settings (see
“Configuration page” on
page 152).
• Make sure the tray selection (or
paper type) in the printer driver
or software application is set
correctly. (The printer driver and
software application settings
override the printer control panel
settings.)
• If you do not want to print from
tray 1, remove any paper loaded
in the tray or change the
TRAY 1
MODE
setting to
CASSETTE
(see
“Customizing tray 1 operation”
on page 69). By default, paper
loaded in tray 1 will be printed
first.
• If you want to print from tray 1,
but cannot select the tray from a
software application, see
“Customizing tray 1 operation”
on page 69.
• Print a configuration page to
verify that the accessory is
installed properly and is
functional (see “Configuration
page” on page 152).
• Configure the printer driver for
the installed accessories (see
the software help).
• Turn the printer off, and then
turn the printer on.
• Verify that you are using the
correct optional accessory for
the printer.
• If the optional duplexer will not
duplex, check that the rear
output bin is closed.
• If the optional duplexer will not
duplex, you might need to
install more memory (see
“Printer memory and
expansion” on page 229).
• Go to “Understanding
printer messages” on
page 111.
➜