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126 Chapter 4 - Problem solving
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Mopy disk error messages
The following table lists the disk mopy (multiple original copy) error
numbers reported on either the Printer Collation or Job Storage Disk
Error page, which is printed when an error exists. Use the
HP Resource Manager for management of the disk (see “HP
Resource Manager”on page 37).
Mopy disk error messages
Disk
error
number
Error description Solution
1 Disk volume not present – it
may be uninitialized.
• Hard disk: Initialize the hard disk accessory.
If problem persists, replace the hard drive.
• RAM disk: Turn the printer off and then on
again.
3 A file or directory asked for
could not be found.
• Possible data corruption. Delete the job that
prompted the error.
5 Invalid # of bytes given in a
read/write request.
• Possible data corruption. Delete the job that
prompted the error.
6 Attempt to create a file or
directory that already exists.
• The user has sent a username that is the
same as an existing directory. Change the
username in the driver and resend the job.
15 Bad Disk • Hard disk: Initialize the hard disk accessory.
If problem persists, replace the hard drive.
16 No volume label • Hard disk: Initialize the hard disk accessory.
If problem persists, replace the hard drive.
23 Bad seek request – the
resulting offset would be
negative.
• Possible data corruption. Delete the job that
prompted the error.
24 Unexpected internal error • Possible data corruption, delete the job the
error occurred with.
• Disk media problem – initialize the hard disk
accessory or reboot to reinit the RAM disk.
• If the problem persists on a hard drive,
replace the hard drive.