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84 Chapter 3 - Printer maintenance
EN
Managing the toner cartridge
HP toner cartridges
When you use a genuine new HP toner cartridge (part number
C8061A or C8061X), you can obtain the following types of supplies
information:
● amount of toner remaining
● estimated number of pages remaining
● number of pages printed
● other supplies information
Non-HP toner cartridges
Hewlett-Packard Company cannot recommend use of non-HP toner
cartridges, either new or remanufactured. Because they are not
HP products, HP cannot influence their design or control their quality.
Service or repair required as a result of using a non-HP toner
cartridge will not be covered under the printer warranty.
When you use a non-HP toner cartridge, the printer is unable to
report on the number of pages that can still be printed with the
amount of toner left in the cartridge. The toner level estimate will only
be an approximate percentage.
If the non-HP toner cartridge was sold to you as a genuine HP
product, please call HP’s fraud hotline (see “HP fraud hotline” on
page 161).
Toner cartridge authentication
The printer will let you know that a cartridge is not a genuine HP toner
cartridge when you insert it in the printer. If you insert a used HP
cartridge from another HP printer, the printer can take up to 20
printed pages to receive the message authenticating that the
cartridge is a genuine HP part.
If the printer control panel message states that this is not a genuine
HP toner cartridge and you believe you purchased an HP cartridge,
call the HP fraud hotline at 1-887-219-3183 (toll-free in North
America).