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9-2
Company confidential. Murillo/Ravillo User’s Guide. Final Freeze Status: Frozen
This is the cyan on page 9-2 (seq: 164)
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Using the Documentation to Help Solve Problems
If you are looking for the meaning of an error message, see chapter 10.
If you know the problem is related to a certain task, first check the relevant
section in this manual, for the step-by-step procedures. Use this manual’s index
to find the section. For example, if you are having difficulty with your page
format, refer to chapter 4, titled: Controlling the Page Format.
If the problem persists, refer to the appropriate section in this chapter. The
sections are
– Solving media-handling problems
– Clearing a media jam
– Solving problems with plot position or content
– Solving print quality problems
– Solving miscellaneous problems.
If the problem could be related to your software driver, and you are using an
HP driver, refer to the drivers’ troubleshooting documentation and the
‘On-Line-Help’ in your application software.
If the problem has no obvious cause, read “Locating the source of the problem”
on the next page.
If you still cannot solve the problem, refer to “Getting help” on page 9-25.
Troubleshooting
Using the Documentation to Help Solve Problems