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9-3
Company confidential. Murillo/Ravillo User’s Guide. Final Freeze Status: Frozen
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Locating the Source of the Problem
1 Look at the front-panel display for any error message. For an explanation, see
chapter 10.
2 Test the plotter.
Switch the plotter off. Ensure that the power cord is firmly inserted in the
plotter and plugged in to an outlet that you know works.
Switch the plotter on. Print a sample plot (see page 1-24). If the plotter plots
this correctly, the problem is probably not with the plotter.
3 Test your computer hardware and interface.
Ensure that you have the correct interface cable between the computer and the
plotter and that it is firmly connected to the correct ports (see the sections
starting on page 1-27).
Check that your plotter’s graphics language setting (in
Device setup / Lang)
matches the requirements of your software.
Serial interface users only. Check that your plotter’s serial interface settings
(in
I/O Setup / RS-232-C) match the requirements of your computer hardware
and application software. See page 1-29 for details. Also, if you have changed
your interface, switch the plotter off and then on again before trying to plot.
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TROUBLE-
SHOOTING
9
Troubleshooting
Locating the Source of Problem