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9-23
Company confidential. Murillo/Ravillo User’s Guide. Final Freeze Status: Frozen
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Solving Miscellaneous Problems
If the Plotter Does not Plot
You may have a power problem. If there is no activity at all from the plotter,
and no lights on the front panel, check that the power cable is connected
correctly and that there is power available at the socket.
You may have a problem with your application driver. Is your software
configured for this plotter? For general advice, see page 1-35. For advice
specific to your software, see either the documentation supplied with the driver
or a relevant Software Application Note supplied with your plotter.
The file may be too big for the plotter’s memory.
– Look on your computer screen for any error message: some drivers, for
example the Microsoft Windows driver supplied with your plotter, allow you
to choose a different printing mode and try to send the file again.
– If no other printing mode is available, or if your file still does not print, you
may need to consider obtaining a memory expansion module. For informa-
tion on memory expansion modules, see page 11-14.
If you continue to have problems, see “Getting help” on page 9-25.
If the Plotter Seems Too Slow
Did you specify Best Print Quality on the front panel? Best quality plots are
produced more slowly. See page 5-11.
Did you specify the right media type when loading the media? For details of
front-panel media types, see page 3-3. To find out the plotter’s current type of
media setting, see page 7-2.
If you are using the Microsoft Windows driver shipped with the plotter, check
the settings in the “Print Setup / Options” dialog box, where some of the
settings impact printing speed. If in doubt, use the on-screen help system.
Is Sharp lines set to Auto on the front panel or in your driver? If so, setting it to
Off will speed up your plotter but may reduce the quality of your plot. See
page 5-14
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TROUBLE-
SHOOTING
9
Troubleshooting
Solving miscellaneous problems
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