HP (Hewlett-Packard) CQ113A#B1K All in One Printer User Manual


 
Color accuracy using EPS or PDF images in page layout applications
Page layout applications such as Adobe InDesign and QuarkXPress do not support color
management of EPS, PDF or grayscale files.
If you have to use such files, try to ensure that the EPS, PDF or grayscale images are already in the
same color space that you intend to use later on in Adobe InDesign or QuarkXPress. For instance, if
your final goal is to print the job in a press that follows the SWOP standard, convert the image into
SWOP when you create it.
The image is incomplete (clipped at the bottom)
Did you press Cancel before all the data were received by the printer? If so, you have ended the
data transmission and will have to print the page again.
The I/O timeout setting may be too short. This setting determines how long the printer waits for
the computer to send more data, before deciding that the job is finished. From the front panel,
increase the I/O timeout setting to a longer period and then send the print again. From the
Connectivity menu
, select Advanced > Select I/O timeout.
There may be a communications problem between your computer and the printer. Check your
USB or network cable.
Check to make sure that your software settings are correct for your current page size (for
example, long-axis prints).
If you are using network software, make sure it has not timed out.
The image is clipped
Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and
the printable area as understood by your software. You can often identify this kind of problem before
printing by previewing your print (see
Preview a print on page 50).
Check the actual printable area for the paper size you have loaded.
printable area = paper size – margins
Check what your software understands to be the printable area (which it may call "printing area"
or "imageable area"). For example, some software applications assume standard printable areas
that are larger than those used in this printer.
If you have defined a custom page size with very narrow margins, the printer may impose its
own minimal margins, clipping your image slightly. You may want to consider using a larger
paper size, or borderless printing (see
Select margins options on page 47).
If your image contains its own margins, you may be able to print it successfully by using the Clip
Contents by Margins option (see
Select margins options on page 47).
If you are trying to print a very long image on a roll, check that your software is capable of
printing an image of that size.
You may have asked to rotate the page from portrait to landscape on a paper size that is not
wide enough.
If necessary, reduce the size of the image or document in your software application, so it fits
between the margins.
150 Chapter 13 Troubleshooting print-quality issues ENWW
Print-quality issues