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connected to the device) or other equipment are not in use or off the hook. For
example, you cannot use the device for faxing if an extension phone is off the
hook, or if you are using a computer dial-up modem to send e-mail or access the
Internet.
The device is having problems sending and receiving faxes
Solution: Make sure the device is turned on. Look at the display on the device. If
the display is blank and the Power light is not lit, the device is turned off. Make
sure the power cord is firmly connected to the device and plugged into a power
outlet. Press the Power button to turn on the device.
After turning on the device, HP recommends you wait five minutes before sending
or receiving a fax. The device cannot send or receive faxes while it is initializing
after being turned on.
Solution: If Fax to PC has been enabled, you may not be able to send or receive
faxes if the fax memory is full (limited by device memory).
Solution:
• Make sure you used the phone cord supplied in the box with the device to
connect to the telephone wall jack. One end of the phone cord should be
connected to the port labeled 1-LINE on the back of the device and the other
end to your telephone wall jack, as shown below.
1 Telephone wall jack
2 Use the phone cord supplied in the box with the device to connect to the "1-LINE"
port
If the phone cord that came with the device is not long enough, you can use a
coupler to extend the length. You can purchase a coupler at an electronics
store that carries phone accessories. You will also need another phone cord,
Chapter 8
142 Maintain and troubleshoot