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Troubleshooting110
3013 Drive Fetch Failure
(Loader failed to fetch a cartridge from a
drive.)
• Press the Enter button to reboot.
• Ensure the drive shows good status
through the drive status window.
• Deactivate the drive using the GUI control
panel maintenance menu.
• Reseat the drive.
• Check cabling.
• Load/unload a cartridge to the drive to
verify.
• Check the tape cartridge used in the last
operation for damage.
• Run the cartridge cycle diagnostic to
verify.
3014 Drive stow Failure
Stow to drive failed
• Make sure the drive shows good status
through the drive status window.
• Try loading then unloading the cartridge
via the Move Media option using the
LCD touch display.
3015 Drive Timeout Failure
(Loader detects unload command
time-out.)
• Press the Enter button to reboot.
• Ensure the drive shows good status
through the drive status window.
• Deactivate the drive using the GUI control
panel maintenance menu.
• Reseat the drive.
• Check cabling.
• Load/unload a cartridge to the drive to
verify.
• Check the tape cartridge used in the last
operation for damage.
• Run the cartridge cycle diagnostic to
verify.
Table 10 Fault Symptom Codes (continued)
FSC Message ERP