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Troubleshooting134
A008 Msg contains no comm.
(A message obtained from the pool did
not contain a Comm block.)
• Press the Enter button to reboot.
• Cycle power to the library or reboot
using the GUI touch screen.
A009 Comm return address is unknown
(An attempt to return a command
response to the originating task failed
because the originator could not be
determined.)
• Press the Enter button to reboot.
• Cycle power to the library or reboot
using the GUI touch screen.
C001 Gateway initialization failed
(WEB TLC was unable to initialize the
gateway)
• Check the library IP address
• Check network cable connections to the
network router.
C002 Gateway Terminate Time-out
(WEB TLC times-out when attempting to
terminate the gateway.)
• Power-down the library using the LCD
touch display.
C010 Error Attempting to exit Menu Mode
(WEB TLC experienced an error when
exiting the Menu Mode.)
• Power-down the library using the LCD
touch display.
D001 No WAN IP Address Tag Found
(WEB TLC was unable to find a WAN IP
address.)
• Verify the WAN IP address.
D002 WAN port disconnected
(WEB TLC did not detect a WAN port.)
• Check the WAN cable connection.
F001 Bad Image CRC
(The uploaded firmware image has a bad
CRC and is probably corrupted.)
• Press the Enter button to clear the
message.
• Make sure the firmware file is complete
and correct. If having difficulty uploading
firmware via FTP, telnet, the web
management interface, or TSMC, try
using HP StorageWorks Library and Tape
Tools.
F002 Flash erase sector failed
(One of the flash memory sectors could
not be programmed.)
• Press the Enter button to clear the
message.
F003 Flash program sector failed
(One of the flash memory sectors could
not be erased.)
• Press the Enter button to clear the
message.
Table 10 Fault Symptom Codes (continued)
FSC Message ERP