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98 Chapter 6 Problem solving ENWW
Clearing jams
If a paper-jam message appears on the printer control panel, look for paper in the locations that
are indicated in the following graphic. You might need to look for paper in locations other than
those that are indicated in the paper-jam message. If the location of the paper jam is not obvious,
look first in the front-door area.
After looking at the graphic, you can go to the procedure for clearing the jam. When clearing
jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could
cause additional jams. If jams are a recurring problem, see Solving repeated paper jams.
Note Loose toner might remain in the printer after a paper jam and cause output quality problems.
These should clear up within a few pages.
Jam locations
1. Standard top bin (face-down output bin)
2. Optional Tray 1
3. Right door
4. Vertical transfer door
5. Optional Tray 4
6. Tray 3
7. Tray 2
8. Left door (behind output accessory
9. Duplexer (inside the printer)
10. Optional output device
11. Front door and print cartridge area
12. Upper bin (face-up output bin)
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