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ENWW Resolving control-panel messages 123
TOO MANY PAGES IN JOB
TO STAPLE
For help press
The job is too large to staple. The job will be printed unstapled. Reduce the
number of pages in the job to staple.
TOO MANY PAGES IN JOB
TO FINISH
For help press
The job height is greater than the finisher capacity.
TOO MANY PAGES TO
MAKE BOOKLET
The page content is too large to be saddle stitched.
UNABLE TO
STORE JOB
<JOB NAME>
A job cannot be stored on the printer because of a memory, disk, or
configuration problem.
If job name is unknown, insert UNTITLED.
Waiting for
TRAY XX to lift
The tray is in the process of lifting the paper to the top of the tray for feeding.
10.xx.yy SUPPLY
MEMORY ERROR
For help press
The product cannot read or write to at least one supply e-label, or a supply e-
label is missing. Reinstall the supply or install a new supply.
11.XX INTERNAL CLOCK
ERROR
To continue press
The internal clock on this product is not working. The printer still prints, but a
prompt appears to set the date and time whenever the printer is turned off and
then turned on.
Time stamping for documents and events might also be affected. To resolve
this issue, contact an HP-authorized service or support provider. (See the
HP support flyer, or go to www.hp.com/support/lj9050_lj9040
.)
13.xy.zz JAM IN
[LOCATION]
Remove jammed paper from the specified location (see Clearing jams).
Open and close the front door to clear the message.
If the message persists after all jams have been cleared, a sensor might be
stuck or broken. Contact an HP-authorized service or support provider. (See
the HP support flyer, or go to www.hp.com/support/lj9050_lj9040.)
20 INSUFFICIENT
MEMORY
For help press
alternates with
To continue press
The printer received more data than can fit in its available memory. You might
have tried to transfer too many macros, soft fonts, or complex graphics.
Press to print the transferred data (some data might be lost), and then
simplify the print job or install additional memory (see Printer memory and
expansion).
21 PAGE TOO
COMPLEX
For help press
alternates with
To continue press
The page formatting process was not fast enough for the printer.
Press to print the transferred data. (Some data might be lost.)
If this message appears often, simplify the print job or add printer memory.
Message Explanation or recommended action