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94 Chapter 5 Printer maintenance ENWW
Using printer software
The following conditions must be met in order to use this feature:
● The HP Toolbox software must be installed on your computer. (HP Toolbox is automatically
installed as part of the typical printer software installation.)
● The printer must be connected to a network.
● You must have access to the World Wide Web to order supplies.
To use the printer software
1 On the Start menu, select Programs, and then click HP toolbox.
The HP Toolbox opens in a Web browser.
2 On the left side of the window, click the Status tab, and then click Supplies Status.
Note If you want to order supplies, click Order Supplies. This opens a browser that produces a URL
where you can purchase supplies. Select the supplies that you want to order and then finish the
ordering process.
Using HP Web Jetadmin
In HP Web Jetadmin, select the printer device. The device status page shows toner level
information.
Print cartridge conditions
Use these procedures when you see a message that relates to the print cartridge, or when you
want to change or replace a print cartridge.
Order the print cartridge
When the print cartridge is low, the message ORDER CARTRIDGE appears on the printer control
panel.
If the ORDER CARTRIDGE message appears but the printer continues printing, the CARTRIDGE LOW
setting is set to CONTINUE (the default setting).
If the printer stops printing when low toner is detected, CARTRIDGE LOW is set to STOP. To resume
printing, press .
The message ORDER CARTRIDGE will continue to appear until you replace the print cartridge.
Select CARTRIDGE LOW=CONTINUE or CARTRIDGE LOW=STOP from the Configuration menu on the
printer control panel (see System setup submenu).
HP recommends that you place an order for a replacement print cartridge when you first receive
an ORDER CARTRIDGE alert. You can order a cartridge by using the Internet Enabled Supplies
Ordering feature. To do so, click the printer icon on the bottom right of your screen, click the icon
for the printer that you use, and then click the Order Supplies link on the status page. In a
network environment, use the embedded Web server to order supplies online.