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Troubleshooting and Maintaining the Terminal
4-3
4
This chapter lists problems you may encounter while using the terminal and provides
some possible solutions. It also describes how to boot or reset the terminal and clean
the scanner window and terminal screen.
How to Use This Chapter
If you have any problems using the 243X, use this table as a guide to find the problem
and solution in this chapter:
Problem See This Section to Find a Solution Page
Screen is blank, terminal is locked
up, or message is displayed.
“Problems While Operating the Terminal” 4-4
Configuring the terminal “Problems While Configuring the Terminal” 4-6
(2435 only) RF communications
error
“Problems Communicating With RF
Network Devices”
4-11
Running applications on the
terminal
“Problems While Running Applications” 4-13
Serial port communications error “Problems Transmitting Data Through the
Serial Port”
4-14
DCS 30X application error “Problems Transmitting Data Through the
DCS 30X”
4-14
Scanning labels “Problems Scanning Bar Code Labels” 4-15
Boot Menu appears or terminal is
locked up.
“Booting the Terminal” 4-17
Terminal or application is locked
up.
“Troubleshooting a Locked Up Application” 4-18
Terminal is not responding to the
Reset Firmware command.
“Resetting the Terminal” 4-19
Scanner window or terminal
screen is dirty.
“Cleaning the Scanner Window and Terminal
Screen”
4-20