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Trakker Antares 243X Hand-Held Terminal User’s Manual
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39
4-12
Problems Communicating With RF Network Devices (continued)
Problem Solution
The Network Connect icon blinks on the
terminal screen and you see this message:
Unable to connect to
controller. Error 102.
Unable to establish connection
to host. Session ended.
The 2435 is connected to the access point but is trying to establish
communications with the DCS 30X and the host computer. Make sure
the terminal is correctly configured for your network. In a UDP Plus
network, make sure the DCS 30X is configured and data collection is
started. In a TCP/IP network, make sure the host computer is
configured and running.
If the network is configured correctly, try shutting down and restarting
the DCS 30X to establish communications. You can also reset the
terminal. For help, see “Resetting the Terminal” on page 4-19.
The Network Connect icon is on, but you
cannot establish a terminal emulation session
with the host computer.
There may be a problem with the host computer, a problem with the
connection between the DCS 30X and the host computer, or a problem
with the connection between the access point and the host (TCP/IP).
Check with your network administrator to make sure the host is
running and allowing users to login to the system.
The Network Connect icon is on, but the host
computer is not receiving any data from the
2435.
In a UDP Plus network, there may be a problem with the connection
between the DCS 30X and the host computer. Check with your network
administrator or use the user’s manual for the DCS 30X to troubleshoot
any potential problems with the server.
In a TCP/IP network, there may be a problem with the connection
between the access point and the host computer. Check with your
network administrator or use your access point user’s manual to trouble
shoot any potential problems with the access point.
The 2435 is connected to the DCS 30X or
host computer, and you move to a new site to
collect data. The Network Connect icon was
on and now begins to blink or turns off.
You may have gone out of range of an access point. Try moving closer
to an access point or to a different location to re-establish
communications. Once you are in range again, the Network Connect
icon will appear and remain on. Any data you collected while you were
out of range will be transmitted over the network.
You are sending and receiving information
through the network, and the terminal appears
to be operating slowly.
The terminal may be configured for the 5x6, 6x8, or 12x16 font type.
These font type values may cause the 243X to scroll, and therefore
operate, more slowly when it displays information on the screen.
Change the font type to a value other than 5x6, 6x8, or 12x16. For help,
see “Display Font Type” or “Display Spacing” in Chapter 6 of the 2400
Family system manual. If the terminal continues to operate slowly,
contact your local Intermec service representative for help.