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Trakker Antares 243X Hand-Held Terminal User’s Manual
nugget
39
4-6
Problems While Operating the Terminal (continued)
Problem Solution
The terminal appears to be locked up and you
cannot enter data.
Try these possible solutions:
•
(2435 only) Wait at least 10 seconds and try again. If the 2435 is
still connecting to the DCS 30X or host, it will ignore any input
from the keypad or scanner. Make sure the Network Connect icon is
on before continuing.
•
Scan a bar code label to see if the terminal responds.
•
Follow the instructions in “Troubleshooting a Locked Up
Application” on page 4-18.
•
If the terminal will not boot or reset, contact your local Intermec
service representative for help.
Problems While Configuring the Terminal
You can configure the terminal by using the TRAKKER Antares 2400 Menu System,
by scanning configuration commands, or by using the clone application. If you have
trouble configuring the terminal, check these possible problems and solutions.
Problem Solution
On the 2435, you configure the security ID
and the changes do not appear to be saved.
You can only set the security ID with the RF network enabled. The
Network Activate command must be set to the RF network before you
can save any changes to the Security ID command.
You are configuring SOM or EOM in the
Configuration Menu and cannot set two
characters.
You may have a space in the SOM or EOM field. The space does not
show, but it is a valid character. To clear a space from the field, put the
cursor in the field and press . Now set the two-character value
for SOM or EOM.
You are scanning a configuration command to
set one of the serial port parameters and hear
three low beeps. For example, you are trying
to set EOM or SOM.
The order in which you scan serial port protocol configuration
commands is important. Configurable Serial Port (CSP) protocol uses
EOM to determine the serial communications mode. When EOM is
disabled, the terminal communicates in Character mode. When EOM is
enabled, the terminal communicates in Frame mode.
To use Frame mode, you need to set EOM first. Next, configure
Handshake, Configuration Commands Via Serial Port, LRC, SOM, and
then Poll. To use Character mode, you need to disable these same
parameters in reverse order.
For help, see “Using Serial Communications on the Terminal” in
Chapter 3.
You scan or enter an option for the Scanner
Selection configuration command and you
hear three low beeps.
You may have scanned or entered a Scanner Selection command that
does not apply to the type of scanner that you have installed. Try
scanning or entering the Scanner Selection command again and select
an option for the type of module you have installed.