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39
Troubleshooting and Maintaining the Terminal
4-9
4
Problems While Configuring the Terminal (continued)
Problem Solution
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
PG command failed.
Configuration was not updated.
PG is the Handshake configuration command. You must change the
value of Handshake or set other serial port parameters. Choose Serial
Port from the Communications Menu.
The order in which you set serial port protocol configuration
commands is important. To use Frame mode, you need to set EOM
first. Next, configure Handshake, LRC, SOM, and then Poll. To use
Character mode, you must disable these parameters in reverse order.
For help, see “Using Serial Communications on the Terminal” in
Chapter 3.
You see this error message when exiting the
Configuration Menu:
Commandname
command failed.
Remainder of configuration not
updated.
The two-character name (syntax) of the configuration command that
failed is listed on the first line of the error message.
Check the command listed in the message. To find the command, use
the “Configuration Commands by Syntax” table in Appendix A of the
2400 Family system manual. Make sure the command is set correctly
for the options and network communications you are using with the
terminal. For help, see Chapter 6, “Configuration Command
Reference,” in the 2400 Family system manual. For example, you may
see this message:
SS
command failed.
There may be a problem with the configuration due to a change made
with the Scanner Selection (SS) command.
You are configuring a 243X with the clone
application and see an error message.
The server terminal and the client terminal may not have the same
hardware or software configuration. Make sure that both terminals have
the same hardware configuration, firmware version, and clone
application version. For help, see “Configuring the Terminal With the
Clone Application” in Chapter 2.
On the 2435, you see this error message when
exiting the Configuration Menu:
Network configuration error.
Network is enabled. Terminal IP
address or Controller (Host) IP
address set to an invalid
address of 0.x.x.x or
127.x.x.x. Configuration was
not updated.
The RF network is enabled and there is a problem with the network
configuration. You must change the terminal IP address, the controller
IP address (host IP address for a TCP/IP network), or both. Choose
Primary Network from the Communications Menu.
The terminal IP address or the controller/host IP address is set to
0.x.x.x or 127.x.x.x. These are invalid addresses. Set a valid IP address
for the terminal and DCS 30X or host.
For help, see “Using RF Communications on the Terminal” in
Chapter 3. If you cannot fix the addressing problem, check with your
network administrator to get the IP address assigned to the terminal and
the controller or host.