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39
Troubleshooting and Maintaining the Terminal
4-5
4
Problems While Operating the Terminal (continued)
Problem Solution
You cannot scan bar code labels. See “Problems Scanning Bar Code Labels” on page 4-15.
You are scanning bar code labels, and the
terminal appears to be operating slowly.
The terminal may be configured for the 5x6, 6x8, or 12x16 font type.
These font type values may cause the 243X to scroll, and therefore
operate, more slowly when it displays bar code values on the screen.
Change the font type to a value other than 5x6, 6x8, or 12x16. For help,
see “Display Font Type” or “Display Spacing” in Chapter 6 of the 2400
Family system manual. If the terminal continues to operate slowly,
contact your local Intermec service representative for help.
You scan a reader command, such as Change
Configuration, and nothing happens.
The reader commands are disabled. Scan the Enable Override
command shown here to temporarily enable all of the reader
commands. You can also enable or disable reader commands with the
TRAKKER Antares 2400 Menu System. For help, see “Command
Processing” in Chapter 6 of the 2400 Family system manual. When you
are finished, remember to disable the override so that your data is not
interpreted as a command.
Enable Override
*$+DC3*
*$+DC3*
You scan a valid bar code label to enter data
for your application. The data decoded by the
terminal does not match the data encoded in
the bar code label.
The terminal may have decoded the bar code label in a symbology
other than the label’s actual symbology. Try scanning the bar code
label again. Make sure you scan the entire label.
To operate the terminal quickly and efficiently, you should enable only
the bar code symbologies that you are going to scan. If you enable
multiple symbologies, the terminal may, on rare occasions, decode a
bar code according to the wrong symbology and produce erroneous
results.
You want to restore the terminal’s default
configuration so that you can reconfigure the
terminal.
Scan this bar code label:
Default Configuration
*.+*
*.+*
You can also use the TRAKKER Antares 2400 Menu System. For help,
see “Restoring the Terminal’s Default Configuration” in Chapter 2 of
the 2400 Family system manual.
After you load the default configuration, you may need to set the
primary network communications parameters to communicate with
other devices in the network.