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Appendix A. AS/400 Global Services
The following appendix describes on-site support or services that are available.
AS/400 Data Migration Services
IBM has a fee-based service called AS/400 Data Migration Services, which moves
customer data migrated from existing disk units to new or replacement disk units.
You can do this without the need for a save and restore with tape. This procedure
decreases the overall time that is needed to perform an upgrade.
Selected hardware service representatives have been trained to deliver this service.
Only an AS/400 Data Migration Services trained hardware service representative
should attempt this procedure. This representative can assess the appropriateness
of this activity.
If you would like more information about AS/400 Data Migration Services, contact
your IBM AS/400 hardware service representative. Your IBM AS/400 hardware
service representative can perform the procedure or put you in contact with the
closest trained hardware service representative.
LPAR Planning and Implementation Services
It will assist a customer in planning and installing AS/400 logical partitioning on a
new or existing n-way server (6xx, Sxx, 7xx, 8xx, or later models). This service will
provide a planning session with the customer to ensure that all known customer
requirements are fully discussed with a final hardware and software configuration
and installation schedule provided. The services specialist can also perform onsite
implementation services to install, configure, and optionally manage the new LPAR
configuration.
For more information, contact your local IBM representative or business partner or
see the following Web site:
http://www.as400.ibm.com/lpar
AS/400 V4R5 Planning and Migration Services
It will assist a customer in planning and migrating to the new AS/400 V4R5 server
line. This service will provide a planning session with the customer to ensure that
all known customer requirements are fully discussed with a final hardware and
software configuration and installation plan provided. The services specialist can
also perform onsite services to upgrade the server to V4R5, convert the CEC and
IO using a new migration expansion unit (if required) and provide additional
migration services.
AS/400 System Migration Services
IBM has a fee-based service offering called AS/400 System Migration Services,
which maximizes productivity when a customer installs a new AS/400e. AS/400
System Migration Services can move the customer’s data from one system and
restore it to a new system by using tape. The new system may be the same release
level or a different release level. Selected hardware service representatives have
© Copyright IBM Corp. 1997, 2000 39