Filter
Top Products
Change Service Provider
System: XXXXXXXX
Control point........: *IBMSRV
Network ID ........:
Description.........: IBMService Support
Type changes, press Enter.
Service support center telephone numbers:
Hardware service ....... 1-800-426-7378
Software service ....... 1-800-237-5511
If you are installing this system in the United States, type the following
on the Change Service Provider display:
Hardware service: 1-800-426-7378
Software service: 1-800-237-5511
If you are not installing this system in the United States, call your
service representative for the service telephone numbers.
Press the Enter key.
d. The Work with Service Providers display appears again, with the message:
Information for service
provider *IBMSRV changed.
Press F12(Cancel) as many times as necessary to return to the Work with
Support Contact Information display.
__ 8. Select the option to work with local service information on the Work with
Support Contact Information display.
a. The Work with Local Service Information display appears.
Work with Local Service Information
System: XXXXXXXX
Select one of the following:
1. Display service contact information
2. Change service contact information
Selection
2
F3=Exit F12=Cancel
Select the Change service contact information option.
b. The Change Service Contact Information display appears.
Setting Up Electronic Customer Support
Appendix F. How to Verify and Set Up Electronic Customer Support 59