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__ 3. In the Change Data Area (CHGDTAARA) display, type the primary
telephone number in the New value field.
Note: The United States support numbers for the New value field are:
East of the Mississippi River: 18005278207
West of the Mississippi River: 18003270949
Change Data Area (CHGDTAARA)
Type choices, press Enter.
Data area specification:
Data area ..........>QESTELE Name, *LDA, *GDA, *PDA
Library ..........> QUSRSYS Name, *LIBL, *CURLIB
Substring specifications:
Substring starting position . > 001 1-2000, *ALL
Substring length.......>32 1-2000
New value ...........>’SST918005278207 ’
v Do not type spaces or separators as part of the telephone number.
v The first four positions of the New value field show the connection
information:
– Modem speaker on (SS)
Note: For the 7857 modem, delete SS designation for modem
speaker.
To have the modem speaker off when the SS command is not
included, change the modem speaker value to “never on.”
Refer to the modem manual for more information on changing
configuration.
– Tone dialing (T) or pulse dialing (P)
– Outside line number (for example, 9).
Press the Enter key.
__ 4. The Change Data Area (CHGDTAARA) display appears again to allow you
to enter the alternate support number.
Change Data Area (CHGDTAARA)
Type choices, press Enter.
Data area specification:
Data area ..........>QESTELE Name, *LDA, *GDA, *PDA
Library ..........> QUSRSYS Name, *LIBL, *CURLIB
Substring specifications:
Substring starting position . > 051 1-2000, *ALL
Substring length.......>32 1-2000
New value ...........>’SST918003270949 ’
Type the alternate support telephone number in the New value field and
press the Enter key.
__ 5. Press the Exit key (PF3) as many times as necessary to return to the AS/400
Main Menu.
__ 6. On the command line of the AS/400 Main Menu, type
CHGMSGQ QSYSOPR *BREAK
Setting Up Electronic Customer Support
Appendix F. How to Verify and Set Up Electronic Customer Support 57