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and press the Enter key.
Note: The QSYSOPR message queue is in break mode; therefore,
informational messages may appear on the display as you perform
the remaining tasks.
If the Display Messages display appears, read the messages and follow the
instructions. If a message needs a reply, C (cancel), I (ignore), or R (retry)
appears at the end of the message. For more information about messages,
see the “Handling Messages” section in the Basic System Operation,
Administration, and Problem Handling, SC41-5206-04 book.
__ 7. On the command line of the AS/400 Main Menu, type WRKCNTINF and
press the Enter key.
a. The Work with Support Contact Information display appears.
Work with Support Contact Information
System: XXXXXXXX
Select one of the following:
1. Work with question and answer (Q & A) database
2. Work with local service information
3. Work with IBM product information
4. Work with technical information exchange (TIE)
5. Work with upgrade order information
6. Work with service providers
Select option 6 (Work with Service providers) and press the Enter key.
b. The Work with Service Providers display appears.
Work with Service Providers
System: XXXXXXXX
Position to ..... ________ Control point
Network ID..... ________
Type options, press Enter.
1=Add 2=Change 3=Copy 4=Remove 5=Display
Control
Opt Point Network ID Description
_ ________ ________ ____________________________________
2 *IBMSRV IBM Service Support
_ USASYSPEP APPN System PEP
Type a 2 (Change) in the Opt field on the same line as *IBMSRV
information.
Press the Enter key.
c. The Change Service Provider display appears.
Setting Up Electronic Customer Support
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AS400e 940x RISC-to-RISC Road Map V4R5