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Table 4-1 (Page 2 of 11). Firmware Error Codes
Error Code Function /
Description
Repair Action/Possible Failing FRU
20D0000F Selftest failed on
device, no
error/location code
information available
Check the SMS error log entry for this error code. The
location code (if present) in the error log entry should
identify the location of the failing device.
20D00010 Selftest failed on
device, can't locate
package
Software Error (Contact your service representative for
assistance.)
20D00011 Cannot determine
Machine Model.
The Machine Model is part of the System Vital Product
Data. Perform corrective actions listed for errors
2BA00050, 2BA00051.
Security
20E00000 Power on Password
entry error
The password has been entered incorrectly.
Retry installing the password.
20E00001 Privilege Password
entry error
The password has been entered incorrectly.
Retry installing the password.
20E00002 Privilege Password
Jumper not enabled
The Privileged Password jumper is not in the correct
position for password initial entry.
Consult the system's User's Guide for pin location and
jumper position.
20E00003 Power on Password
must be set for
Unattended mode
Unattended mode requires the setting of the Power On
password before it is enabled.
20E00004 Battery drained or
needs replacement
1. Replace battery
2. Replace System Planar
20E00005 EEPROM locked 1. Power Off/On machine
2. Replace System Planar
20E00008 CMOS corrupted or
tampering evident,
CMOS initialized
Check your machine for evidence of tampering
If NO tampering:
1. Replace battery, restore NVRAM data (passwords,
startup data)
2. Replace System Planar
20E00009 Invalid password
entered - system
locked
The password has been entered incorrectly 3 times.
Power Off/On the machine and enter the password
correctly
20E0000A EEPROM lock
problem
If for PAP install, is jumper in correct position?
Consult the system's User's Guide for pin location and
jumper position.
1. Power Off/On machine
2. Replace System Planar
4-2 7043 43P Series Service Guide