Ingenico 6500 Credit Card Machine User Manual


 
116 Chapter 12 Download Errors
Section 12.7 Not Enough DFS Space
12.7 Not Enough DFS Space
This error occurs during a download if the Ingenico 6500 terminal’s data file system does
not have enough space to receive any additional download components. To resolve the
error, clean up the DFS to make room for downloads. There are two ways to do this:
Use MLDT or Wingload 32 to get the DFS information from the terminal and
manually delete any redundant files.
Go to the Core Menu (or Production Menu) by restarting the terminal and pressing
the top left corner of the screen while the terminal is starting up. Select
AdvancedOptions, enter the password, and then select FormatDFS. This
method will reformat the data file system and delete all existing data files.
12.8 Comm Receive Error
This error occurs when the terminal doesn’t receive a message from the host within the
timeout period. To resolve the error, extend the Response TMO setting in the terminal or
host.