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Operation and Maintenance
January 10, 2006 5E6155 3-3
Levels of User Access The laser imager has four levels of user access:
Power Failures In the event of a power loss, the laser imager shuts down. To restore power,
press and hold the power switch to the ON position for about 2 seconds.
Level 1 Operator Activities include printing, clearing of some errors,
and removing film jams.
Level 2 Operator
(Key Operator)
Activities include printing, clearing of some errors,
removing film jams, performing minor setup,
deleting, and reprinting of jobs. Access to Level 2
requires a Key Operator ID and passcode. Refer to
“Key Operator Information” on page 3-26.
Level 3 First Call
Service
First Call Service providers are Kodak-trained and
certified self-maintenance customers. Level 3 First
Call provides access to all Level 1 and 2 features
and functions. In addition, First Call activities
include Preventive Maintenance with the ability to
reset some imaging parameters. Access to Level 3
requires a Level 3 ID and passcode.
Level 4 Full
Service
Full Service providers are Kodak Health Imaging
Field Engineers and Kodak Technical Support staff.
Level 4 Full Service requires licensing for a
specified period. Full Service providers have
access to all Level 1, 2, and 3 service features. The
providers can also access the laser imager through
a service computer or through a remote computer
connected to the network. Access to Level 4
requires a Service ID and passcode.