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4-6 5E6155 January 10, 2006
Troubleshooting
20-917 Jobs will continue to be
queued. Film affected by the
error will be reprinted.
1. Restart the laser imager.
2. If the error persists, call an
Authorized Service
Provider of Kodak
products.
20-918 Internal Image Data
Transfer Failed
Jobs will continue to be
queued. Film affected by the
error will be reprinted.
1. Restart the laser imager.
2. If the error persists, call an
Authorized Service
Provider of Kodak
products.
21-116 Film Jam in Area 1: Film
Pickup
Jobs will continue to be
queued. Printing will continue
from any other supply drawer.
1. Open the drawer.
2. Close the cartridge to
prevent film from fogging.
3. Remove any film.
4. Close the drawer.
21-118 Internal Hardware Failure:
Film Pickup
Jobs will continue to be
queued. Printing will continue
from any other supply drawer.
1. Restart the laser imager.
2. If the problem persists,
call an Authorized Service
Provider of Kodak
products.
21-119 Internal Hardware Failure:
Film Pickup
Jobs will continue to be
queued. Printing will continue
from any other supply drawer.
1. Open the drawer.
2. Close the cartridge to
prevent film from fogging.
3. Remove any film.
4. Close the drawer.
21-120 Internal Hardware Failure:
Film Pickup
Jobs will continue to be
queued. Printing will continue
from any other supply drawer.
1. Restart the laser imager.
2. If the error persists, call an
Authorized Service
Provider of Kodak
products.
Number Message Display Message Details Operator Action