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Troubleshooting
January 10, 2006 5E6155 4-7
21-125 Internal Hardware Failure:
Feed Rollers
Jobs will continue to be
queued. Printing will continue
from any other supply drawer.
1. Restart the laser imager.
2. If the error persists, call an
Authorized Service
Provider of Kodak
products.
21-126 Film Jam in Area 1: Feed
Rollers
Jobs will continue to be
queued. Film affected by the
error will be reprinted.
1. Open the drawer.
2. Close the cartridge to
prevent film from fogging.
3. Remove any film.
4. Close the drawer.
21-135 Drawer Failed to Open Jobs will continue to be
queued. Film affected by the
error will be reprinted.
1. Open the drawer manually.
2. If the error persists, call an
Authorized Service
Provider of Kodak
products.
21-139 Unable to Identify Film
Cartridge
Jobs will continue to be
queued. Printing will continue
from any other supply drawer.
1. Try a new film cartridge.
2. If the error persists, call an
Authorized Service
Provider of Kodak
products.
21-145 Unsupported Media Type Jobs will continue to be
queued. Printing will continue
from any other supply drawer.
1. Try a new film cartridge.
2. If the error persists, call an
Authorized Service
Provider of Kodak
products.
21-146 Unsupported Media Size Jobs will continue to be
queued. Printing will continue
from any other supply drawer.
1. Try a new film cartridge.
2. If the error persists, call an
Authorized Service
Provider of Kodak
products.
Number Message Display Message Details Operator Action