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Scan function troubleshooting
5
C550 5-3
5.2 Network error message list
If an error message appears, perform the corresponding operation described
below.
Message Cause and remedy
Cannot connect to the network. A connection to the network could not be established.
Check if the network cable is correctly connected. In addi-
tion, check that the Network Settings parameters in Admin-
istrator mode have been correctly specified.
The destination cannot be select-
ed because the number of desti-
nations has exceeded the max.
number of broadcasting possible.
The number of destinations specified exceeds the number
possible for a broadcast transmission. Reduce the number
of broadcast destinations, or send the transmission in mul-
tiple batches.
Image could not be saved in the
User Box due to insufficient HDD
capacity. Check log.
The hard disk is full. Delete unnecessary data, and then try
saving the data again.
The number of User Boxes has
reached its maximum.
The number of user boxes that can be registered has
reached the maximum number possible. Delete unneces-
sary user boxes, and then try registering new boxes again.
This user box has reached its
maximum number of pages al-
lowed.
The number of documents that can be saved in a user box
has reached the maximum number possible. Delete unnec-
essary documents, and then try saving the document
again.
The number of programmed jobs
has reached the max. allowance.
Wait until a programmed job is
completed.
The number of jobs that can be programmed has reached
the maximum number possible. Wait until a job has been
completed, or delete a current job.