Lenovo 6433 Server User Manual


 
Table 12. Diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number Component Test State Description Action
089-901-xxx CPU CPU Stress Test Failed Test failure.
1. If the system has stopped responding,
turn off and restart the system and then
run the test again.
2. Make sure that the Diagnostic code is
at the latest level. For the latest level of
Diagnostic code, start EasyUpdate or
go to: http://www.lenovo.com/support.
3. Run the test again.
4. Make sure that the system firmware is
at the latest level. The installed
firmware level is shown in the
Diagnostic event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, start EasyUpdate or go to:
http://www.lenovo.com/support and
select your system to display a matrix
of available firmware.
5. Run the test again.
6. If the system has stopped responding,
turn off and restart the system.
7. Run the test again.
8. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, go to:
http://www.lenovo.com/support.
168 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual