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Table 12. Diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number Component Test State Description Action
201-803-xxx Memory Memory Test Aborted Test canceled:
could not enable
the processor
cache.
1. Turn off and restart the system.
2. Run the test again.
3. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the Diagnostic event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, start firmware, go to
EasyUpdate or go to:
http://www.lenovo.com/support and
select your system to display a matrix
of available firmware.
4. Run the test again.
5. If the problem remains, collect the data
from the Diagnostic event log and send
it to Lenovo Service. For information
about contacting Lenovo Service, see
http://www.lenovo.com/support.
206 ThinkServer TS100 Types 6431, 6432, 6433, and 6434: Hardware Maintenance Manual