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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message Action
System is over recommended voltage for +3.3V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System is over recommended voltage for 1.5V
CPU
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System is over recommended voltage on VRM (Trained service technician only) Reseat the microprocessor.
System is under recommended voltage for
+3.3V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System is under recommended voltage for 1.5V
CPU
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System is under recommended voltage on VRM (Trained service technician only) Reseat the microprocessor.
System log 75% full Clear the current logs.
System log cleared Information only.
System Memory Error
1. Reseat the DIMMs.
2. Replace the DIMMs.
System over recommended voltage for +12V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System over recommended voltage on +2.5V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
System over recommended voltage on
continuous +5V
1. Reseat the following components:
a. Hot-swap power supplies, if any are installed
b. Power supply cables on the system board
2. (Trained service technician only) Replace the system board.
Chapter 5. Diagnostics 239