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Finding a printer/print server located on remote subnets
The printer software CD can automatically find the printers that are located on the same network as the computer.
If the printer and print server are located on another network (called a subnet), you must manually enter an IP address
during printer software installation.
Network troubleshooting tips
1 Make sure the printer is set up correctly. For more information, see the printer setup documentation.
2 Make sure all cable connections are secure. For more information, see the printer or print server setup
documentation.
3 Make sure the correct lights are showing on the print server. For more information, see the print server
documentation.
4 If the printer software CD cannot find the printer/print server, wait a few minutes, and then try running the CD
again. Network traffic speeds vary.
5 Make sure the computer you are using to install the printer is connected to the network.
6 See the print server documentation for additional troubleshooting.
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