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3 Reinstall the color cartridge in the right carrier.
Alignment Problem
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
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3 Reinsert the print cartridges.
4 Press to align the cartridges.
Load only plain, unmarked paper for aligning cartridges.
The printer will read any markings on used paper, which could cause the alignment error message to appear.
Fax Error
The fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Fax Mode Unsupported
The receiving fax machine does not support the type of fax you attempted to send. If it does not support:
• Your scan resolution—lower the scan resolution.
1 From the control panel, press Fax Mode.
2 Press Quality.
3 Press or repeatedly until a lower quality appears.
4 Press .
• Legal size paper—reformat the document on letter size paper.
Failed to Connect
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
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