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Just in case …
Occasionally during transmissions, your fax machine will detect a problem with the
phone line or will encounter some other trouble in transmission or reception. When
it does, it will alert you with an alarm. You can further identify the problem with
LCD
messages, printed check messages and error reports. In the next few pages, we’ll
tell you more about these troubleshooting methods.
Alarm
Your fax machine will sound the alarm tone — a series of short beeps — if it suffers
either of these two problems:
• It has trouble transmitting or receiving.
• It runs out of paper.
LCD error messages
What you see on the
LCD
What it means/What to do
All Commands In Use
Your fax machine has all of its 50 possible
delayed commands (automatic redialing counts
as one) stored in memory and cannot accept
another. Delete an existing command by using
REVIEW COMMANDS
, or wait until your fax has
completed one of the delayed commands.
Already Stored
You tried to enter a blocked number which is
already entered in the blocked numbers list.
Enter a different blocked number.
Box In Use
You tried to erase an F-Code box which has
received at least one document. Print the docu-
ment(s), then try again.
What you see on the
LCD
What it means/What to do
Check Cassette Paper
The optional paper cassette is out of paper. Add
paper to the cassette.
. . . or . . .
The optional paper cassette is open. Close it.
Check Paper Size
The multipurpose tray’s paper size setting (see
page 1.8) doesn’t conform to the paper actually
in the tray. Either change the setting or change
the paper so that they are the same.
Check Rx Paper
Both the multipurpose tray and the optional
paper cassette are out of paper. Add paper to the
tray and/or the cassette.
Check Tray Paper
The multipurpose tray is out of paper. Add
paper to the tray.
Close Scanner Cover
The scanner cover is open. Close it.
Close Top Cover
The printer cover is open. Close it.
Communication Error
A communication error disrupted the reception
or transmission. If you were transmitting, press
ENTER
to clear the error message and then re-try
the transmission. If you were receiving a fax, try
to contact the other person and have him/her re-
try the transmission. (The problem may be
entirely with his/her machine, phone line, etc.)
Enter No.(0-32)
You tried to enter a call group number greater
than 32. Your machine can maintain 32 call
groups, numbered 1–32 (call group 0 covers all
the groups). Determine the correct call group
and re-enter its identifier number.
Enter No.(1-99)
You tried to request “0” copies from your fax,
which can create 1–99 copies of a document.
Select the correct quantity and re-enter it.
Figuring out communications problems
3.6