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Just in case …
3.9
Specific errors
Let’s quickly summarize the error codes you may see on an error report:
Dialing errors
D
.0.3, The remote unit didn’t respond, the call couldn’t be completed or
STOP
D
.0.8 was pressed during dialing. Re-try the call. If your machine repeats the mess-
age, call the remote fax unit’s operator and verify that unit is operating prop-
erly.
D
.0.2 The remote unit is busy. Try the call again.
D
.0.6, Either the remote unit didn’t respond, the call somehow didn’t go through or
D
.0.7
STOP
was pressed during dialing. Try the call again.
Reception errors
R
.1.1 The calling fax machine didn’t respond to your fax machine. This can hap-
pen if someone dials a wrong number or if the remote machine restricts
access through use of a passcode.
R
.1.2 The two fax machines were incompatible. Your fax machine sends and
receives only
ITU
-
T
Group 3 (see Glossary, pages 3.17–3.20) fax communica-
tion, the industry standard since the early 1980s.
R
.1.4 Someone pressed
STOP
at the receiving fax machine.
R
.2.3 Poor phone line conditions made fax communication impossible. Call some-
one at the remote machine’s location.
R
.3.1 The sending fax machine detected too many errors from the receiving
fax machine.
R
.3.3 The sending fax machine is incompatible or had a document feeder problem
during transmission.
R
.3.4 Poor phone line conditions may have prevented your fax machine from prop-
erly printing some or all of the pages it received.
R
.4.2 Either the line disconnected before transmission or the transmitting fax
machine needs maintenance.
R
.4.4 The fax machine has reached its memory capacity.
R
.5.1,
ECM
reception failed (perhaps due to line noise).
R
.5.2
Transmission errors
T
.1.1 The remote fax machine didn’t respond to your machine. Call someone at the
remote machine’s location.
T
.1.4 Someone pressed
STOP
at the remote unit in the middle of the handshake
(the very first part of the fax communication, when the two units “agree” on
the settings they’ll share).
T
.2.1 Either the phone line disconnected during transmission or fax communica-
tion became impossible due to bad phone line conditions. Try the call again.
T
.2.2 The two fax machines were incompatible. Your fax machine sends and
receives only
ITU
-
T
Group 3 (see “Glossary,” page 3.17) fax communication,
the industry standard since the early 1980s.
T
.2.3 Bad phone line conditions made fax communication impossible. Conditions
can change rapidly, so try the call again later.
T
.3.1 The page counter in your fax machine detected a document feeder error dur-
ing transmission. Carefully re-insert the document into the feeder and re-try
the call.
T
.4.1 The telephone line disconnected during the transmission of a page because
of excessive modem errors or because the remote unit ran out of paper. Try
the call again.
T
.4.2 After transmission began, poor line conditions developed. Try the call again.
T
.4.4 Poor line conditions prevented transmission. Re-try the call.
T
.5.1,
ECM
transmission failed (perhaps due to line noise). Conditions can change
T
.5.2, rapidly, so try the call again later.
T
.5.3