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12-16 MAINTENANCE & PROBLEM SOLVING
Message on the LCD Description / Solution
Open Front Cover
Follow Instruction A
The charge wire of drum cartridge is dirty. Clean the charge wire. (See page 12-3.)
Your machine can print about 100 sheets after this message appears, but afterwards
the machine displays “Printer Not Usable” message and cannot print any page until the
charge wire is cleaned.
Open 1st Side Cover
Please Remove Paper
The paper jammed in your machine. Open the side cover and remove the jammed paper
gently and carefully. (See pages 12-11 to 12-13.)
Open&Close ScanCover
Reset Document
Either your document was not inserted correctly, or the fax to which you are sending
cannot handle the document’s page length. Reset the page and try again.
Paper Mismatch
Set XXX paper
Press Stop
In PC printing, the size of paper in the paper cassette does not match up the paper size
you specified by the printer driver. Press [Stop] to cancel a print job. Then load the cor-
rect paper size and try printing the document again.
Paper Mismatch
Roteta the paper
Press Stop
In PC printing, the direction of the Half-letter-sized paper on the bypass tray is wrong.
Half-letter is not available for PC printing. Set the Half-letter on the bypass tray.
Please Call Service
XXX
The printer unit of your machine does not work. Contact your Muratec dealer.
Please Supply Paper
The paper cassette or bypass tray is out of paper. Supply paper to the cassette and/or
the bypass tray.
Please Wait
Your machine’s printer is either warming up or busy. Please wait until the machine is
finished printing and then re-try your command or operation.
Polling In Use
You tried to store the regular polling document in your machine, where one already had
been stored. Wait for the machine to complete the regular polling operation or delete the
stored document.
Printer In Use
The command you are trying to enter requires the use of the printer, which is currently
in use. Wait for the machine to finish printing.
Protect Doc. Stored
A received document was in your machine’s memory when you tried to turn off the
security reception passcode. Print the received document from your machine’s memory,
then retry the desired operation.
Replace Drum Soon
Your drum will need to be replaced soon. Please contact your Muratec dealer to pur-
chase a new drum cartridge.
Replace Drum Unit
Printer Not Usable
Your drum cartridge is not functioning. Your machine cannot print until it is replaced
with a new drum cartridge.
Remove Bypass Paper
Open&CloseFrontCover
Paper misfeed in the bypass tray. Pull up the flapper release lever and pull the paper
out of the machine. Then open and close the front cover to reset the printer.
Scanner In Use
The command you are trying to enter requires the use of the scanner, which is currently
in use. Wait for the machine to complete the scan, then re-try the desired command.
SecurityRx is Off
You tried to turn the security reception on by pressing a soft key to which “security” is
assigned, but the security reception setting is not set to on.
To set the security reception setting to on, see page 9-3.
Select Paper Size
You tried to make a copy in the following conditions:
• Paper size selection is set to “Auto”.
• The bypass tray has paper other than Letter, Half-letter
or Legal.
• Paper cassette is out of paper.
Press [Paper Size /Next Doc.] to select your desired paper.
Sub-address In Use
You tried to enter a subaddress identical to one already used in another F-code box.
Enter a different subaddress.
Toner Almost Empty
Your machine is almost out of toner.
Please contact your Muretec dealer soon to purchase a new toner cartridge.
Toner Empty
Printer Not Usable
Your toner cartridge is empty. Replace the toner cartridge. Your machine cannot print
until it is replaced with a new toner cartridge.
Too Many Characters
You attempted to enter too many numbers or other characters in the current operation.
Press [Cancel] to delete the extra characters, then try again.