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Section 4 - Appendix A - Troubleshooting
OKI OkiLAN 6100e+ User’s Guide
TCP/IP
Static Route Entry
If the OkiLAN 6100e+ has printed a configuration page
showing the default address, but it cannot be reached
through telnet, check the following:
• Display the host’s routing tables with the ‘netstat -
r’ command. Verify the route has been set
correctly.
• If the route is set correctly, try pinging the device.
• Verify the OkiLAN 6100e+ is on the same subnet
as the host from which you are telneting. As a
drastic measure, try creating an isolated subnet
with your host and the OkiLAN 6100e+. If you are
using 10BASE2, run the cable directly from the
host to the OkiLAN 6100e+. If using 10BASE-T
cabling, connect the host to the OkiLAN 6100e+
through a hub not connected to any other host.
• If the static route has been set up and can telnet to
the OkiLAN 6100e+, but your changes do not seem
to be saved, check the host’s routing tables. You
might have telneted to a different OkiLAN 6100e+
than the one you intended. While in telnet, select
the second menu option, Show Network/Printer
Information. The hardware address and serial
number are displayed. Verify they are the same as
the unit you are configuring.
• Turn off the OkiLAN 6100e+ you want to
configure. Run telnet again. If you reach a
different device, there is an IP address conflict.
• If you are able to ping to the OkiLAN 6100e+, but
are unable to telnet, the IP address is probably
being shared with another device that does not
support telnet.