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Section 7 - Appendix A - Troubleshooting
OKI OkiLAN 6100e+ User’s Guide
document-specific. Check for problems in the
document. If your printer has error handling capability,
activate the error handler and try to print the first
document again to obtain an error report.
If the directory does not print, send the directory again,
and watch the OkiLAN 6100e+ activity indicator. If the
status indicator flashes to indicate activity, data is
reaching the OkiLAN 6100e+. Send the document
again and watch the printer for activity. If you see
activity but no output, data is reaching the printer, but
the printer is aborting the job. A PostScript printer will
flush its memory buffer whenever it encounters an
error condition, thereby aborting the entire job.
Try the following:
• Power the printer and the OkiLAN 6100e+ off and
on. Allow the OkiLAN 6100e+ and the printer to
warm up before you send a print job.
• Verify the printer is on-line and ready.
• Verify the OkiLAN 6100e+ is configured correctly.
• If you suspect any of the cables are bad, swap them
with cables you know are working.
Network Error Messages
Network range exceeded during router power up—
There are too many nodes on the network segment. The
OkiLAN 6100e+ cannot find a free node number.
Remove some of the other nodes on the network or
expand the network range for this segment of the
network.
OkiLAN 6100e+ Utility
OkiLAN 6100e+ does not show up in utility—If the
OkiLAN 6100e+ does not appear in the utility, try the
following:
• Print a configuration sheet for name and zone
information. Run the Chooser and select the correct
zone.
• Verify the OkiLAN 6100e+ is powered on and