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10. Help
67
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your telephone company.
The unit does not ring.
L The ringer volume is turned off. Adjust it
(page 21, 22).
L The ring setting of feature #06 is set to
“RINGER OFF”. Change to another ring
setting (page 52).
The base unit rings even when its ringer
volume is set to off.
L Handset(s) is not hung up. Press {ih}.
The unit displays “CHECK PAPER” though the
paper is inserted.
L The paper is inserted halfway. Insert it
correctly (page 17) and press {START} to
clear the message.
The other party complains they only hear a
fax tone and cannot talk.
L FAX ONLY mode is set. Tell the other party
the number is only used for faxes.
L Change to TEL mode (page 38) or TAD/FAX
mode (page 39).
The {REDIAL/PAUSE} / {R} button does not
function properly.
L If this button is pressed during dialling, a
pause will be inserted. If pressed
immediately after a dial tone is obtained, the
last number dialled will be redialled.
The receiving mode does not function
properly.
L The Distinctive Ring is set (feature #31, page
41).
During programming, I cannot enter the code
or ID number.
L All or part of the numbers are the same.
Change the number: feature #11 (page 52),
#41 (page 53), #51 (page 54) and #52 (page
54).
The ink film runs out quickly.
L The help printing function, copy function, and
reports also use ink film.
The unit beeps.
L Recording paper or ink film has run out.
Press {STOP} to stop the beeps and install
paper/ink film.
The speakerphone is not working.
L Use the speakerphone in a quiet room.
L If you have difficulty hearing the other party,
adjust the volume.
The {LOCATOR/HOLD} button does not
function.
L The handset is too far from the base unit.
L The handset is engaged in an external call.
10.3.2 Cordless handset
The handset display is blank.
L The handset is not turned on. Turn the power
on (page 18).
The handset does not work.
L Make sure that the batteries are installed
correctly (page 17).
L Charge the batteries fully (page 20).
L Clean the charge/battery contacts and
charge again (page 20).
L Turn the handset power off, then on (page
18).
Battery icon is not counting up while
charging.
L Clean the charge/battery contacts and
charge again (page 20).
L The power cord is disconnected. Plug in the
power cord.
0w4 is flashing.
L The handset is not registered to the base
unit. Register it.
L The handset is too far from the base unit.
Move closer and try again.
L The power cord is not connected. Check the
connections.
A busy tone is heard when {C} is pressed.
L The handset is too far from the base unit.
Move closer and try again.
L The base unit or another handset is in use.
Wait for the other user to complete the call.
L Another handset is not hung up after being
used. Press {ih} on that handset.
I cannot dial out.
L Call BAR mode is set. Turn it off (page 58).
L The dialled number is restricted. Remove the
number from the call restricted list (page 60).
L Key lock mode is on. Turn it off (page 27).
FC195AL.book Page 67 Tuesday, November 18, 2003 10:28 AM