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10. Help
68
Static, sound cuts in/out, fades. Interference
from other electrical units.
L Locate the handset and the base unit away
from other electrical appliances.
L Move closer to the base unit.
L Raise the base unit antenna.
The handset stops working while being used.
L Disconnect the power cord and turn off the
handset to reset the unit. Connect the power
cord, turn on the handset and try again.
L You pressed a dialling button when the call
BAR feature was turned on (page 58).
L You dialled a number registered for the call
restriction feature (page 60).
I cannot store a name and telephone number
in the phonebook or hot key.
L You cannot store a name and number while
the handset is in the talk or intercom mode.
L Do not pause for over 60 seconds while
storing.
While storing a name and telephone number
in the phonebook or hot key, the handset
starts to ring.
L To answer a call, press {C}. Programming
will be cancelled. Store the name and
number again.
I cannot redial by pressing {R}.
L If the last number dialled was more than 24
digits long, the number will not be redialled.
The handset beeps intermittently and/or
0688794 flashes.
L Charge the batteries fully (page 20).
I charged the batteries fully, but 0688794 still
flashes.
L Clean the charge contacts and charge again
(page 20).
L It is time to replace the batteries (page 17).
68879 disappears and the unit stops
charging when the handset is on the cradle.
L Nickel cadmium batteries are inserted when
the battery type is set to “NI-MH” (nickel
metal hydride). Change the battery type
setting to “NI-CD” (nickel cadmium) (page
59).
The handset display exits the Caller ID List
while viewing the caller information.
L Do not pause for over 60 seconds while
searching.
I cannot register a handset to a base unit.
L Maximum number of base units have already
registered to the handset. Delete unused
base unit registrations from the handset.
L Maximum number of handsets have already
registered to the base unit. Delete unused
handset registrations from the base unit.
L Wrong PIN number has been entered. If you
forget your PIN, consult your nearest
Panasonic service centre.
L Locate the handset and the base unit away
from other electrical appliances.
10.3.3 Fax – sending
I cannot send documents.
L The other party’s fax machine is busy or has
run out of recording paper. Try again.
L The other party’s machine is not a fax
machine. Check with the other party.
L The other party’s fax machine rings too many
times. Send the fax manually (page 35).
The other party complains that letters on
their received document are distorted or not
clear.
L If your line has special telephone services
such as call waiting, the service may have
been activated during fax transmission.
Connect the unit to a line that does not have
these services.
L An extension telephone on the same line is
off the hook. Hang up the extension
telephone and try again.
L Try copying the document. If the copied
image is clear, there may be something
wrong with the other party’s machine.
The other party complains that smudges or
black lines appear on their received
document.
L The glass or rollers are dirty. Clean them
(page 73).
I cannot send a fax overseas.
L Use the overseas transmission mode of
feature #23 (page 52).
L Add two pauses at the end of the telephone
number or dial manually.
10.3.4 Fax – receiving
I cannot receive documents automatically.
L The receiving mode is set to TEL mode. Set
to TAD/FAX mode (page 39) or FAX ONLY
mode (page 39).
FC195AL.book Page 68 Tuesday, November 18, 2003 10:28 AM