Filter
Top Products
10
SV60951 Rev. A
DM1000 Operating Guide
10-7
Mail is improperly
stacked.
Put thinner envelopes on top of
thicker envelopes in feeder.
Back stop is too close,
and is forcing mail into
the feeder.
Readjust backstop and
restack mail.
Mail Transport System
Problem Possible Cause Solution
Mail Feeding
Incorrectly into
the Mailing
System
Envelopes are too
thick/thin for feeder
adjustment, or
thickness adjustment
knob is improperly.
• Turn thickness adjustment knob to
a notch suitable to the envelope
thickness.
The diagrams of pieces of mail on
the knob indicate the proper setting
different types of pieces of mail.
• Also, adjust sealer lever.
Setting 1 is best for thin mail or thick
mail.
Setting 3 is best for most business
envelopes.
If mail is not processing correctly in
Settings 1 or 3, adjust the thickness
Thickness
Adjustment
Knob
knob to the next
settings - 2 or 4.
To pick a setting,
turn the knob to
the arrow located
on the feed cover.