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10
SV60951 Rev. A
DM1000 Operating Guide
10-17
You are using the wrong Postage
By Phone telephone number.
Enter the following number for
Postage By Phone:
1.800.590.4857
To change the phone number, refer
to the Phone Set Up: PBP Phone
section in 5 - Mailing System
Setup in this guide.
Refill amount exceeds the funds in
your account.
Check your account balance.
Refer to the section Checking
Your Postage By Phone Account
Balance section in 6 - Adding
Postage of this guide.
Phone line is not connected or is
loose.
Reconnect the phone line to the
back of the IntelliLink Control
Center.
Phone cord is damaged.
Check phone cord for damage
(cuts, crimps) and replace if
necessary.
Problem with the phone line.
Test the main phone outlet with a
telephone and have repaired if
necessary.
Internal problem with the IntelliLink
Control Center.
Call for service at 1.800.522.0020.
Problem Adding Postage
Possible Cause
Solution
Refill Operation
Fails When
Control Center Is
Attached Or
Removed From
the Mailing
System
Problem