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10
SV60951 Rev. A
DM1000 Operating Guide
10-15
Meter Stamp Is
Crooked
Envelopes are skewing. 1. Check for objects in mail
path.
2. Adjust feeder knob.
Envelope or tape is contacting
the printhead.
• Reinstall the printhead.
Be sure it is properly
seated in position.
• Check mail path for
foreign objects or dust
and remove.
Low Ink
Warning Does
Not Display, But
System Does
Not Print
Meter Imprint
Smudges After
Changing
Printhead.
• Clean print nozzle several
times.
• Print test pattern
• If print quality does not
improve call for service:
1.800.522.0020.
• The ink nozzle may
be clogged.
• Ink supply system
drained back to in
cartridge.
• Defective printhead
Printing Problems
Problem Possible Cause Solution
Meter Stamp
Quality is Poor
• The printer nozzles requires
maintenance
• The printhead needs to be
replaced.
• Clean printer nozzles
several times.
See procedure in 9 -
Maintaining and Updating
• Replace the printhead.
See procedure in 9 -
Maintaining and Updating