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Table of Contents
xii SV62261 Rev. A
13 • Troubleshooting
Getting Help .....................................................................13-2
Messages on the LCD Display ........................................13-2
Blank Display ...................................................................13-2
Display Difficult to Read ..................................................13-3
Printing Problems ............................................................13-3
Feeding Problems ..........................................................13-4
To clear a stalled envelope in the printer area: ........ 13-4
To avoid stalled envelopes: ...................................... 13-4
To clear a stalled envelope in the feeder area
(DM400c only): ...............................................................13-5
Moistening Problems (envelopes don't seal) ...................13-6
Problems Connecting to Data Center via LAN Network....13-7
Problems Connecting to the Data Center via the PC ......13-8
Problems Refilling Postage via the PC ..........................13-10
Problems Connecting to the Data Center via Analog Line ...13-11
Accidentally Printing the Wrong Postage ......................13-12
Viewing System Configuration Levels ...........................13-12
14 • Supplies and Options
Supplies and Accessories ...............................................14-2
Options ............................................................................14-3
Weighing Platform .................................................... 14-2
Moistener ................................................................. 14-3
Postal Inscriptions/Advertisements .......................... 14-3
Departmental Accounting ......................................... 14-3
Electronic USPS
®
Confirmation Services ................. 14-3
Appendix A • Specifications
Equipment Specifications ................................................. A-1
Material Specifications ...................................................... A-2
Appendix B • Glossary
Index