Pitney Bowes DM400C Postal Equipment User Manual


 
13-3
13 • Troubleshooting
SV62261 Rev. A
Display Difficult to Read
The display contrast may need adjustment.
1. Press Menu.
2. Select "Setup".
3. Select "Display Contrast".
4. Select "Increase Contrast" or "Decrease Contrast" to change the
contrast level as necessary. The default is 6 lines (shown below).
5. Select "Accept" to return to Setup menu.
Display Contrast
- l l l l l l +
Increase Contrast
Decrease Contrast
Accept
Symptom Cause Solution
Machine won't
print
Machine is in seal-
only mode
This mode disables printing. Press
Home to return to Home screen
and resume printing.
Meter Stamp is
incomplete or
streaked; poor
print quality
Ink cartridge
needs replacing
Replace ink cartridge. See "Replac-
ing the Ink Cartridge" in Chapter 12,
Maintenance.
Print nozzles
clogged
Perform a print purge in an effort to
fix the printing problem See "Clean-
ing the Printer Nozzle" in Chapter
12, Maintenance.
i
NOTE: If printer maintenance
fails to correct the problem, call
Pitney Bowes (see page v).
Printing Problems