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Troubleshooting
Page 107
Problems with Tape Drive Operation
If you have been successfully operating the application software and library in the past, but are now
experiencing problems reading and writing data, check the following:
• Write-protect Switch. If you are writing data, make sure the cartridge is write enabled
(move the write-protect switch toward the edge of the cartridge).
• Cartridge Type. Use AIT cartridges (see the Hardware Installation chapter).
• Cartridge Age. If the cartridge has been in use for a long time or if it has been used
frequently, try using a new cartridge.
• Cleaning. Clean the tape drive as described on the Tape Drive Operation chapter. Make
sure you are using an AIT cleaning cartridge.
Problems with Library Operation
If the library has been successfully operating in the past, but is now experiencing problems, check the
following:
• Control Mode. If you are using an application software package to control robot operations,
the library must be set to SCSI mode.
• Security. Make sure that security is set correctly for the operation you are trying to perform.
If security is enabled, you cannot perform many operations on the LCD and you cannot
open the door. Security can be enabled from the LCD or from your application software
with a SCSI command.
• Door Open. Make sure the door is closed.
• Robot Operation. You can use the selections in the Commands Menu and the Demo Menu
(described in the Library Operation chapter) to determine if the robot is functioning
properly.