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Two-Year Limited Warranty
94
Powerware
®
9155 UPS (8–15 kVA) User’s Guide S 164201553 Rev D www.powerware.com
Two-Year Limited Warranty
Powerware Models: 9150, 9155, 9170+, and FERRUPS
®
4.3–18 kVA
(US and Canada)
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Power Quality
Corporation, a Delaware Corporation company (“Company”).
LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original end-user (the
“End-user”) of any Powerware 9150, 9155, 9170+, and FERRUPS 4.3–18 kVA Products (individually and
collectively, the “Product”) purchased on or after June 1, 2004 and cannot be transferred. This Warranty
applies even in the event that the Product is initially sold by Company for resale to an End-user.
LIMITED WARRANTY PERIOD: The period covered by this Warranty for the Product installed [and
currently located] in the fifty (50) United States, the District of Columbia, and Canada is twenty-four (24)
months from the date of purchase for parts and ninety (90) days from the date of purchase for parts and
labor, as further clarified in the following sections.
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product and battery
(individually and collectively, the “Warranted Items”) are free of defects in material and workmanship.
If, in the opinion of Company, a Warranted Item is defective and the defect is within the terms of this
Warranty, Company’s sole obligation will be to repair or replace such defective Warranted Item
(including by providing service, parts and labor, as applicable), at the option of Company, and such
repair or replacement shall be at either the End -user’s location, Company’s site, or such other location as
determined by Company. All Warranted Items returnedtoCompanyandallpartsreplacedbyCompany
shall become the property of Company. Expenses for any labor to repair the Warranted Item beyond the
initial ninety (90) days are the sole responsibility of the End-user
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS when shipment is required of End-user:
When Company determines that the Warranted Item will be repaired or replaced at a Company site or
such other location, and the End-user must ship to Company the defective Warranted item, the following
procedures are required.
If the Warranted Item is to be replaced by Company, and the End-user supplies a credit card number or
purchase order for the value of the replacement product, Company will use commercially reasonable
business efforts to ship (via standard ground shipment and at no cost to the End-user) the replacement
Warranted Item to the End-user w ithin one (1) business day after Company receives notice of the
warranty claim. In such case, the End-user must return (at Company’s expense) the defective Warranted
Item to Company in the same packaging as the replacement Warranted Item received by the End-user or
as otherwise instructed by Company. If Company does not receive the defective Warranted Item,
Company will either charge the End-user’s credit card, or send the End-user an invoice (which the
End-user agrees to pay), for the value of the replacement product.
If the Warranted Item is to be replaced by Company, but the End-user is unwilling or unable to supply a
credit card number or purchase order for the value of the replacement product, Company will use
commercially reasonable business efforts to ship (via standard ground shipment and at no cost to the
End-user) the replacement Warranted Item to the End -user within one (1) business day after C ompany
receives the defective product from the End-user.