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Troubleshooting When Using the Printer Function
54
4
❖ When paper is not fed properly
Problem Cause Solution
Paper is not fed
from the select-
ed tray.
When you are us-
ing a Windows
operating sys-
tem, printer driv-
er settings
override those
settings using the
display panel.
Set the desired input tray using the printer driver. See the
printer driver Help.
Print is slanted. The tray's side
fences might not
be locked.
Check the side fences are locked. See p.92 “Changing the
Paper Size”.
Print is slanted. The paper is
feeding in at a
slant.
Load the paper correctly. See p.87 “Loading Paper”.
Print is slanted. The machine's
cover is open.
Make sure the right and lower right covers are properly
closed.
Misfeeds occur
frequently.
The number of
sheets loaded
exceeds the ca-
pacity of the
machine.
Load paper only as high as the upper limit markings on
the side fences of the paper tray or bypass tray. See “Copy
Paper”, About This Machine.
Misfeeds occur
frequently.
The paper is
damp.
Use paper that has been stored in the recommended tem-
perature and humidity condition. See “Copy Paper”,
About This Machine.
Misfeeds occur
frequently.
The paper is too
thick or too thin.
Use recommended paper. See “Copy Paper”, About This
Machine.
Misfeeds occur
frequently.
The copy paper
is wrinkled or
has been fold-
ed/creased.
Use recommended paper. Use paper that has been stored
in the recommended temperature and humidity condi-
tion. See “Copy Paper”, About This Machine.
Misfeeds occur
frequently.
Printed paper is
being used.
Use recommended paper. See “Copy Paper”, About This
Machine.
Copy paper be-
comes creased.
The paper is
damp.
Use paper that has been stored in the recommended tem-
perature and humidity condition. See “Copy Paper”,
About This Machine.
Copy paper be-
comes creased.
The paper is too
thin.
Use recommended paper. See “Copy Paper”, About This
Machine.
There is considera-
ble delay between
the print start in-
struction and actu-
al printing.
“Sleep mode”
might be set.
The machine requires time to warm up if it has been in
“Sleep mode”. See “Timer Settings”, General Settings Guide
and “ENERGY STAR Program”, About This Machine.