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The Scanner Function
83
6
When a Message Is Displayed
This section describes likely causes of and possible solutions for error messages
that may appear on the machine's display panel and the Client Computer.
When a message is displayed on the client computer
This section describes likely causes of and possible solutions for the main error
messages displayed on the client computer when using the TWAIN driver.
Important
❒ If an error message that is not included in this section appears, turn off the
main power switch of the machine, and then turn it on again. For details
about how to turn off the main power switch, see “Turning On the Main Pow-
er”, About This Machine.
Message Cause Solution
Clear Misfeed(s) in
ADF.
A paper misfeed has occurred
inside the ARDF.
Remove jammed originals,
and place them again.
After removing the misfed pa-
per, proceed with scanning.
Check whether the originals
are suitable to be scanned by
the machine.
The name is already
in use. Check the
registered names.
You tried to register a name
that is already in use.
Use another name.
Cannot detect the
paper size of the
original. Specify
the scanning size.
The set original was misaligned.
• Place the original correctly.
• Specify the scan size.
• When placing an original
directly on the exposure
glass, the lifting/lowering
action of the ARDF trig-
gers the automatic original
size detection process. Lift
the ARDF by more than 30
degrees.
Cannot add any more
scanning mode.
The maximum number of reg-
isterable scanning modes has
been exceeded.
The maximum number of
scanning modes that can be
stored is 99. Delete unneeded
scanning modes.
Cannot specify any
more scanning area.
The maximum number of reg-
isterable scanning areas has
been exceeded.
The maximum number of
scanning areas that can be
stored is 99. Delete unneeded
scanning areas.
Please call your
service representa-
tive.
An unrecoverable error has
occurred in the machine.
Contact your service repre-
sentative.